Support

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💬 SmoothyApply AI Support

Need help with SmoothyApply AI? We're here to help. If you experience a problem, please contact us and include as much useful information as possible.

📧 Contact Support

Email: rahulo2mation@gmail.com

🛠️ Before Contacting Support

  • Make sure you are using the latest version of SmoothyApply AI.
  • Refresh the job page and reopen the extension.
  • Check that your resume/profile information is saved correctly.
  • If using BYOK AI, verify that your API key is correctly configured.
  • Try disabling and re-enabling the extension.
  • If necessary, remove and reinstall the extension.

🤖 Gemini / API Key Problems

If AI analysis is not working, check that your Gemini API key is valid and has available quota. Do not send your API key to support.

For security, never include your API key, password, payment information, authentication token, or other secrets in a support email.

📄 Resume / Profile Problems

SmoothyApply currently supports adding resume information through supported text-based input. If your profile information is not detected correctly, review your saved profile information and update it manually.

🔎 Job Detection Problems

If a job is not detected correctly:

  1. Open the actual job posting page.
  2. Wait for the page to finish loading.
  3. Open SmoothyApply AI.
  4. Try the job analysis again.
  5. If the problem continues, send us the job-site name and a screenshot.

✍️ Autofill Problems

SmoothyApply AI is designed to assist with supported application fields. Always review automatically populated information before submitting an application.

Important application decisions and final submission remain under the user's control.

🐞 Reporting a Bug

When reporting a bug, please include:

  • Website / job board name
  • What you were trying to do
  • What happened
  • What you expected to happen
  • Screenshot of the problem
  • Relevant error message, if available

🔐 Security

Never send passwords, API keys, authentication tokens, payment information, or other sensitive credentials through email.

⏱️ Response

We will review support requests as soon as reasonably possible. Response time may vary depending on the issue and support volume.

SmoothyApply AI — Apply smarter. Apply safer.

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Privacy Policy

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🔐 Privacy Policy Effective date: August 29, 2026 SmoothyApply AI is a browser extension that helps users analyze job postings, review job eligibility, use resume and profile information, and assist with supported application forms. 1. Information We Handle SmoothyApply AI may handle information that you choose to provide, including: Name and contact information included in your profile or resume. Resume/CV information. Job application information. Relevant information from job webpages that you choose to analyze. Extension preferences and settings. AI provider configuration and API credentials that you choose to configure. 2. How Information Is Used This information is used only to provide SmoothyApply AI's job-analysis and application-assistance features, including job detection, eligibility review, resume/profile assistance, AI-assisted content generation, and supported form assistance. 3. Browser Storage Information such as your profile, resume/CV, pref...
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